Dates: May 5, 2026
Time: 9:00 am – 3:00 pm
Cost: $299 (early bird $254 before April 21)
Location: Community Education Center (CEC)
4 Erie Avenue, St Marys, PA 15857
Lunch provided!
Today’s complex business dynamics and fierce global competition force organizations to continually ramp up productivity, improve quality, shorten cycle times, and reduce costs. An unfortunate, but natural, by-product is workplace conflict. Such pressures inevitably cause people
with different personalities, communication styles, priorities, and values to have differences at one time or another.
One of this course’s key messages is that leaders can help employees accept accountability for owning and resolving their workplace conflicts by leveraging two intervention tactics: coaching and, if the conflict remains unresolved, mediating. Its also important to be able to recognize warning signs of conflict in order to take the appropriate action.
About the Presenter: Molly Reichard, Culture Development Advisor
As NWIRC’s Culture Development Advisor, Molly leads employee development training geared for manufacturing companies across 13 counties of northwest and north central Pennsylvania during public sessions and onsite at their facilities. Molly is a certified DDI Facilitator, a certified Working Genius facilitator, and also the coordinator & facilitator for NWIRC’s Lean Together™ program.
Contact Robin Keller at rkeller@nwirc.org for any questions.