When: November 9 & 10, 7am – 3pm

Where: Community Education Center

In Supervisory Skills V attendees learn about the changing face of the workplace including diversity, resolving conflict and stress relief. Additionally, presentation skills will also be covered in this course.

Learn the critical skills necessary to meet the ever-increasing challenges of being an effective supervisor in today’s workplace. This five-part series will teach new and experienced supervisors the skills needed to properly motivate and direct their teams to meet company goals, objectives and law compliance. Emphasis is on mastering management techniques essential to the success of both the supervisor and the company. Each course consists of two full days of training or 16 hours of instruction. Courses Offered: I, II, III, IV and V.  For more information, register go to their website The cost for Members is: $375.00 per course or Non Members is $475.00 per course.  

For more information call 814-833-3200 or 800-815-2660 or www.mbausa.org

Cancellation/No-Show Policy: If notice is four business days or more, a full refund will be made. If notice is less than four business days, or if you do not show up for the class, no refund will be made. NOTE: You may substitute another individual from your organization at any time and at no cost.

Tracy Daggett
Training Specialist
Manufacturer & Business Association
2171 W. 38th Street • Erie, PA 16508
Phone: 814/833-3200 or 800/815-2660 • Fax: 814/833-4844
tdaggett@mbausa.org

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