Dates: May 20, 2026
Time: 9:00 am – 12:00 pm
Cost: $199 (early bird $169 before May 15)
Location: Community Education Center (CEC)
4 Erie Avenue, St Marys, PA 15857
Lunch provided!
A culture of accountability refers to an organizational environment where individuals take responsibility for their actions, decisions, and performance. Where accountability is low, typically morale is low as well. Some of the common complaints we hear are “no one is held accountable” or “there is no consequence for people not doing their job.”
Creating a culture of accountability requires a deliberate effort by leaders to establish clear expectations, foster open communication, and lead by example.
If you are struggling with productivity, efficiency, low morale, and other related situations in this constantly changing climate, this course gives you a guideline toward setting clear expectations and holding the team accountable to meeting them.
Learning Targets:
How to hold yourself accountable first
Discover the language of Accountability (it should be positive not negative!)
How to set expectations S.M.A.R.T.E.R
The benefits of being specific and taking ownership
Create an environment that fosters collective accountability.
Participants will also receive a copy of the book, Winning with Accountability by Henry J. Evans for additional learning and application.
About the Presenter: Lisa Dach
Lisa Dach serves as a Culture Development Advisor at NWIRC, building on her experience as a Strategic Business Advisor since joining the organization in 2021. She brings more than 20 years of experience partnering with leaders and teams to better understand their challenges, clarify priorities, and identify practical paths forward. Lisa works alongside manufacturers to support leadership development, improve communication, and strengthen workplace culture through human centered culture and process improvements. Lisa’s background in facilitation, training, and leadership coaching allows her to guide thoughtful conversations, support sustainable change, and help organizations build capabilities that endure over time.
Contact Robin Keller at rkeller@nwirc.org for any questions.